1 hour ticket response
We are dedicated to providing a prompt and accurate solution to each helpdesk ticket sent by a customer. Our well–trained support team representatives will review your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, our average ticket response time has proven to be twenty minutes.
A Premium Client Care Service
Each member of our customer support staff has many years of experience in the Linux cloud hosting sector and the majority of them have worked for us for at least 5 years. They all are ready to respond to all your questions in the most proficient manner possible.
A User–Friendly Help Center Section
In the Control Panel you’ll find an easy–to–browse Help Center section where you can find quick tips on how to use our services. You can find the answers to your inquiries in our F.A.Q. repository, see more suggestions in the web hosting account management articles or check out our step–by–step video tutorials.
