Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our Linux cloud hosting packages, which means each individual advice request you post is going to be replied to within sixty minutes maximum. Our support team members are educated to quickly solve any case and to ensure that you get relevant guidance on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a team of licensed techs that are prepared to respond to your request quickly. You’re able to get hold of the support team by opening a technical support ticket from your Control Panel or by sending us an email message. On working days, you may as well contact us on the phone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated an extensive education base into the Control Panel for you to acquire helpful step by step guidelines whenever you want. Each part of the Control Panel possesses its own contextual help area having a group of how–to articles. We have also made video lessons to present you with a much better visual representation of just how to accomplish any presented job.