Many persons who start using their first hosting account, or change companies, frequently have enquiries in regards to how specific things are performed or encounter problems when setting up various things such as emails, website settings, etc. That is why, a lot of providers have prepared documentation with the most standard questions and problems so as to help their customers receive information swiftly and seamlessly. Consequently, the client support staff members can dedicate more time to real problems that certain clients may be encountering, because the solution for the minor things will be available on the World Wide Web and customers can easily solve them without having to contact the customer service team. Having comprehensive documentation is really important, especially for new customers without any practical experience, because the hosting service entails an immense number of features and lots of people can get baffled about what to do. A good knowledge base can both help you do the things that you wish and find out how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we’re offering feature a comprehensive knowledge base where you can find all you should know in regard to your web hosting account. Regardless of whether you are aiming to create a brand-new database, to redirect a domain by means of an .htaccess config file or to create an e-mail address on your desktop computer or phone, you can simply check our help articles and all the information that you require will be there. When you go to a particular section of the Hepsia Control Panel, you can see articles that are relevant to the functions that you can access through it. If you want to see the complete archive of articles and get familiar with all the features that Hepsia offers, or only to read general information about the web hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to encompass any challenge that you might possibly confront, but in case you don’t find the info that you’re looking for, you can always get in touch with us, as our customer support staff members are available 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled a detailed knowledge base for all our current and future clients, so if you purchase a semi-dedicated server plan from our company, you’ll be able to find any information that you’re searching for at any moment. We’ve got a myriad of informational help articles, which will help you understand better what’s going on in your account – "What is PHP?" and "What are file permissions?" are merely two examples. Our detailed guides will help you accomplish anything you wish – unpack an archive, import a database, forward a domain, and so on. Plus, we also have troubleshooting instructions, which will allow you to discover what precipitates a certain problem and the viable solutions for it. If you’re not able to send email messages or your domain name opens a 500 Internal Server Error message, for example, you can resort to our knowledge base and repair the problem in no time. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.